LARA CARBONARO

I think in systems,
so I create journeys
not single touchpoints

M.Sc.

Product Design &
Process Development

1 year

work experience as
UX/Service Designer

4 years

work experience
as a designer

Product Designer

Work

01^/05

Duration

4 Months

Type

Individual Work

Context

Product Design Bootcamp UX/UI

Open Project

Farbcheck

Sicher entscheiden,
statt lange vergleichen

Ein fiktives In-App Feature zur Verbesserung der Customer Journey bei OBI.

End-to-End Product Development UX Research UX/UI Design Omnichannel Experience Customer Experience

02^/05

Duration

6 Months

Type

Individual Work

Context

Master Thesis in cooperation with a digital agency

UPskill

AI-Empowerment

My master's thesis explores how artificial intelligence (AI) is reshaping the role and skillset of designers in digital agencies.

UX Research Product Discovery Service Design UX/UI Design Employee Experience

03^/05

Duration

1 Year

Type

Work Experience

Context

Internship & Working Student

case-study visual

Job Reference

My year working at denkwerk
as UX/Service Designer

UX Research Usability-Testing Service Design Telekom SWR X LAB

About

Designing at the intersection of systems, people & technology.

Download CV

I’m a Product Designer based in Cologne, with a Master degree in Product Design & Process Development (M.Sc.) and hands-on experience as UX/Service Designer.

I think holistically, connecting user needs, business goals and technical constraints into meaningful experiences.

My expertise spans product discovery, UX Research, UI design systems, testing and KPIs. Whether I’m mapping a service blueprint or crafting a design system, I focus on creating journeys, over single touchpoints.

Product Discovery UX Research Customer Experience Service Design End-to-End Products

Let’s build the
next journey
together.

Whether you’re looking for a designer to join your team or want to collaborate on something interesting, I’m always open to a conversation.

Say Hello LinkedIn

I think in systems, so I create journeys not single touchpoints

Farbcheck

UPskill

Job Reference

Designing at the intersection of systems, people & technology.

Let’s build thenext journeytogether.

I think in systems,
so I create journeys
not single touchpoints

Let’s build the
next journey
together.